MEMORANDUM

MEMORANDUM Date:                  September 12, 2001 To:                  Mark cashier, gross salesman From:                  Robina Mustafa, Supervisor Subject:         Sales Performance It has been a great pleasure to dumbfound you as a salesman at Pembroke. Your fine grasp of sales principles, ample reading in the professional sales journals, and your marketing fellowship is greatly admired.

However, some problems have risen concerning sales. In this memo, I would like to discuss problems regarding your territory, make recommendations and set up face-off times to discuss the updates on improvements.

I have noteworthy the following problems: 1. As I have personally looked at the sales report on June 3 and July 7, 2001, I have noticed that sales declining in your territory.

2. One August 7, 2001 I spoke with Mr. Goren, and he said that you have a gravely time giving him the instruction he needs. In accompaniment to this, Mr. Goren also made remarks regarding changes in your quotes and prices from day to day.

3. As I reviewed your files on August 21, 2001 I have found some problems in your transactions because of your carelessness and negligence in do notations, reporting, and entering quotes.

4. Our valuable customer Ms. Kimball has complained on August 24, 2001 saying, I feel pedigree is business, and there is a limit to horsing around.



Teller could get his calls done here in fifteen proceeding if he knew what he was doing. He wastes his time and ours. Mr. Teller, I allege you the following recommendations, which can be helpful to resolve the problems I have discussed above: 1. Your sales should be 20% high because of a boom in industrial and retail business firms.

2. I would like you to be prepared and give information when Mr. Goren asks for it.

3. Be careful in your transactions while fashioning notations, reporting and entering...

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