Quality Health Care Organisation

Question: Describe about the Report for Quality Health Care Organisation. Answer: Introduction: The aim of any organization is to achieve the highest level of customer satisfaction, this, in turn, increases the profitability of the firm (Urden, Stacy, Lough, 2012). In the medical field, nurses are responsible for the one on one contact with the patients, how they treat the patients is of utmost importance since it can make a difference between life and death. Nursing leaders are responsible for setting a vision for the practice; their influence enhances timely, efficient, safe, equitable and patient-centred care for each and every patient. Understanding of basic structure, mission, vision, philosophy and values help the nurses to provide proper service and to give them a goal which they can work towards. (Kelly Marthaler, 2011) The AONE nursing competency details individual skills that a nurse should be endowed with, communication and relationship management, and knowledge of health care environment, leadership, and professionalism and business expertise and principles. The nursing practice is faced with a lot of challenges, documented in the world health report 2003, weak management, poor workforce planning, heavy administration and workloads, education and service gaps, shortage of employed nurses, harmful practices in the environment (Kelly Tazbir, 2014) Leadership provides guidelines for such challenges to be mitigated and control systems out in place to counter any present and future bottlenecks. Each challenge is as important as the other, but the most critical of them is the shortage of the personnel who make nurses work. (Roussel, 2013) Leadership is described as the power of an individual to rally masses and to drive them into the same direction. The practice lacks leaders in the practice who can motivate, encourage, guide and show progress in the nursing profession. Considering the role of nurses which include, reducing patients time leads to higher mobility, reducing mortality rate, and reduction of medication errors and not forgetting th ey provide 70%-80% care for patients, they should have leaders who schedule them and direct them to what is best practice and what should be done better. Nursing leadership is of utmost significance in controlling the patient outcomes and reducing the fatality rate. Systems thinking and system theory is a management tool that is used to examine the linkages and interactions between the components of that system (Meadows Wright, 2009).It is a view of thinking of the whole organization as one unit which is interconnected, and each factor, human and non-human should work together and accomplish the objectives of the organization. It provides a means of understanding, analyzing and talking about the design of a firm as a complex integrated unit which functions together (Stroh, 2015). The basic units are composed of policies, practices, processes and people; this unit may have clear defined boundaries or open to the environment. Open is a more realistic and familiar since different levels can work together share information and ideas to help run the organization as a united front through proper decision making. The inadequate workforce in the nursing profession creates a gap in system thinking and systems theory, without the correct numbers, it's ha rd to integrate the labor force since there is not enough manpower on the ground to perform the duties. SWOT is an acronym which each letter describes a different word. It is a tool used in analyzing what is efficient and what is less efficient and to create a plan for decision making (Weiss Tappen, 2015). Strengths are those factors that have a positive effect on the organization. (Weaknesses are those factors that have a negative impact on the organization. Opportunities are the factors that have a positive impact in achieving the objectives of the organization. Threats are the negative externalities that may hinder an organization from achieving the goals and objectives of the firm (Shirley, 2011). Power relates to a position of authority and influence over others; power exists in different forms that include, legitimate, expert, referent, coercive and reward (Jasper, Rosser, Mooney, 2013).Legitimate power is derived from the position one holds in an organization it may be managers, the board of directors and employees. Expert power is derived from possessing skills and knowledge that is attributed to the field that one is working. The referent is power gotten from the connections that one holds with other people. Coercive is derived from the influence one has over others which make them do his bidding. Reward arises from a position in which an individual may provide incentives to other workers in a firm (Combe, 2014).The new nurse leadership position will have a significant impact since the position will be endowed with all these forms of power. The position will have the ability to control and build issues as well as to motivate and fight for nurses rights and job satisfacti on. Strengths Highly skilled clinical staff. A Strong ethos of openness, sharing and commitment to increasing patient. confidentiality. Successful open day clinics. Patients want to get involved. Local charities are willing to participate. Weaknesses Nurses do not have the time to meet patients often. Current open day events not increasingly voluntary Not enough staff time to do more events. Staff not clear on their role in patient relationship A narrow focus on open day events rather than partnership. Services too stretched for additional activities. Opportunities Active volunteer committee willing to plan and organize events. Patients active in clinics through providing opinions and suggestions. Head nurse willingness to flex the time to increase staff time. Using patients to contribute to practice delivery. Threats Confidentiality is at risk. Patients being talked into things they dont want to do. References Combe, C. (2014).Introduction to management. Oxford: Oxford University Press. Jasper, M., Rosser, M. Mooney, G. (2013).Professional development, reflection, and decision-making in nursing and health care. Chichester, West Sussex Hoboken, New Jersey: Wiley-Blackwell Kelly, P. Marthaler, M. (2011).Nursing delegation, setting priorities, and making patient care assignments. Clifton Park, NY: Delmar Cengage Learning. Kelly, P. Tazbir, J. (2014).Essentials of nursing leadership management. Australia: Cengage Learning Meadows, D. Wright, D. (2009).Thinking in systems : a primer. London: Earthscan Roussel, L. (2013).Management and leadership for nurse administrators. Burlington, MA: Jones Bartlett Learning. Shirley, D. (2011).Project management for healthcare. Boca Raton: CRC Press. Stroh, D. (2015).Systems thinking for social change : a practical guide to solving complex problems, avoiding unintended consequences, and achieving lasting results. White River Junction, Vermont: Chelsea Green Publishing. Urden, L., Stacy, K. Lough, M. (2012).Priorities in critical care nursing. St. Louis, Mo: Elsevier/Mosby Weiss, S. Tappen, R. (2015).Essentials of nursing leadership and management. Philadelphia: F.A. Davis.